Our vendor has now considered this issue resolved. Thank you for your patience.

Our vendor has reported that they have applied a fix and are monitoring. Please note that there may be delays in replies to your messages as their system recovers and we work through our backlog of messages.

The vendor we use to provide live chat when logged into Permission Click has identified an issue that prevents us from replying to both new and ongoing conversations. They are aware of the issue and are working to resolve it as quickly as possible. We'll post updates here when they are made available to us.