Resolved
After 3 days, 21 hours, and 19 minutes

We've now resolved the incident. Thank you for your patience.

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Recovering
After 37 minutes

We have fixed the core issue and we are currently monitoring.

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Identified
After 16 minutes

We have confirmed there is a problem and our support team is working to resolve it.

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Investigating

We are receiving reports from some users experiencing slow response times when trying to log in or use the platform. Our support team is aware of the issues and are currently investigating.

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Began at:

Affected components
  • Public Forms
  • Internal Forms
  • SafePay
  • Response Management
  • Approvals
  • Reporting