Temporary Issues with Cancelling & Refunding Responses
We've now resolved this issue. Thank you for your patience.
We are experiencing some issues with the "Cancel & Refund Response" function in the response details modal window. Our support team is aware of the issue and are working on a resolution as quickly as possible.
You are still able to cancel and refund responses by checking off the response you wish to cancel/refund in the Response Manager and clicking the "Cancel xx Responses" button in the upper toolbar.
- SafePay
- Response Management
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