Temporary delays with email delivery, report delivery, and roster imports

After 6 days, 1 hour, and 29 minutes

We now consider this incident resolved. Thank you for your patience.

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After 1 day, 18 hours, and 10 minutes

Microsoft Azure has made some changes to the environment and we are seeing email and report delivery as well as roster imports returning to normal response times.

We be leaving this open to monitor throughout the next few days to ensure there are not any remaining issues.

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Due to an issue outside of our control on the Microsoft Azure platform, users may be experiencing delays with email delivery, report generation and delivery, and roster imports.

Our support team has escalated a critical support ticket with our partner, Microsoft Azure, to resolve the issue. The underlying problem has been identified and a solution is being developed.

Updates will be posted here as they are available to us from Microsoft Azure's support team.

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Began at:

Affected components
  • Reporting
  • Email Delivery
  • One Roster Integration