Resolved
After 2 hours and 33 minutes

We've now resolved this incident. Thank you for for your patience.

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Identified
After 26 minutes

We've confirmed recurring issues with errors after logging into the platform. Parent-facing forms are unaffected at this time.

Our support team is aware of the issues and are investigating the cause of the issue. Updates will be posted here as they are available.

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Investigating

We are receiving reports of issues accessing the platform after logging in. This includes the Form Manager, Form Builder, and Reporting. Parent-facing forms are unaffected at this time.

The support team is aware of the issue and are currently investigating the cause. We will provide updates on this page as they are available.

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Began at:

Affected components
  • Response Management
  • Approvals
  • Reporting
  • Email Delivery
  • One Roster Integration
  • Background Jobs