Monitoring of this issue is now complete and this incident is now considered resolved. All responses are being collected successfully.

We appreciate your patience during this incident.

Additional updates have been made to the platform and we are seeing responses being collected successfully again.

We are going to leave this incident open and are going to continue to monitor the platform for any additional issues.

We are continuing to receive some reports of some users encountering errors when trying to submit a response to some forms.

If you are experiencing an error when submitting your response and you see a warning message at the top of the page with a "Reload" button, please use that reload function to reload your form to help mitigate the issue for the time being.

Our support team has deployed several updates to the platform to help accommodate a large amount of surge traffic the platform received earlier today and we are seeing improvements when both trying to access and submit a form.

We are continuing to monitor the platform for any further issues. If you are experiencing any issues, please send any details to support@permissionclick.com.

Due to higher than anticipated activity with back to school, our system is currently experiencing performance impacts.

The Permission Click team is actively working to increase capacity and we will continue to provide updates on our progress via this status page.